Shipping Info
Regular
Mail
Flat
shipping and handling charge of US$4.99
applies to all orders shipped globally,
including US, Canada, UK, Brazil, Russia, Australia etc. Orders will be shipped from overseas factory, and the normal
delivery time is 5-7 business days. Due to variation of postal service in
different areas, some areas may take a little
longer.
FedEx Priority Delivery
FedEx priority delivery service is US$17.99
per order. Delivery time is about 2 days. This service is available for
United States Continental (except Virgin Islands, Puerto Rico, Northern
Mariana Islands). This is not available for any P.O. Box address.
DropShipping Delivery
Drop-shipping /
blind-shipping service is available to anyone who does not want to
disclose our company's contact and pricing info to the receiver. It is US$4.99
for shipping any size of order to anywhere in the world by air mail.
The delivery time is about 5-8 business days. Select DropShipping as the
delivery method in the checkout page. Provide us your own email address
because an invoice will be sent to that email address directly.
14-Day Money Back Guarantee
To
ensure customer satisfaction, if you are not completely satisfied with
our products, within 14 days from your purchase date, we will refund
and/or exchange your purchases with no question asked.
All you have to do is to contact our customer support representative at customersupport@cellphoneshop.net to obtain a Return Authorization "RA", and the address for return.
Shipping and handling fees are non-refundable. Returning products must remain intact with original packaging. Original invoice must be included in the return package. Refunds will only be issued to the credit card used for original purchase.
All you have to do is to contact our customer support representative at customersupport@cellphoneshop.net to obtain a Return Authorization "RA", and the address for return.
Shipping and handling fees are non-refundable. Returning products must remain intact with original packaging. Original invoice must be included in the return package. Refunds will only be issued to the credit card used for original purchase.
Payment Method
We can only offer payment
method through Paypal and the following credit cards: Visa, Mastercard
and American Express. Orders that are sent in through the post with cash
payment, money order, etc. will not be processed and will be returned
in due course.
Order By Phone Surcharge
Starting
from Feb 5, 2009, there will be a US$2.00 handling surcharge for orders
placed by phone. All customers are encouraged to place orders online
since there is no surcharge.
Gift-wrapping
Gift-wrapping is easy and
convenient. Just check on the gift-wrapping option in the checkout page.
We will gift-wrap the whole order for only a flat rate of $3.98. It is
great for birthdays, celebrations, anniversaries, holidays like
Christmas or any special occasions.
Warranty
1. Cell Phone Shop warrant
to the end-user customer that our products will be free from defects in
materials and workmanship for 3 months after the date of purchase by the
customer.
2. Our warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance.
b. Misusage and mishandling.
c. Fire, flood and other will-of-god.
d. Damaged by a wrong voltage use.
3. Warranty will be treated as void if any:
a. The original shipping invoice is lost or amended.
b. Unauthorized modification.
4. Fault product for claiming replacement should be returned within 3 months with suitable packaging to avoid physical damage.
2. Our warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance.
b. Misusage and mishandling.
c. Fire, flood and other will-of-god.
d. Damaged by a wrong voltage use.
3. Warranty will be treated as void if any:
a. The original shipping invoice is lost or amended.
b. Unauthorized modification.
4. Fault product for claiming replacement should be returned within 3 months with suitable packaging to avoid physical damage.
Out Of Stock Items
Sometimes
products may sell out before each order is fully processed. If this
occurs on your order, you will be notified by email.
Cash back and Discount limitation
Our
cash back offer cannot be used with any other discount coupon or
exclusive offer from our affiliates. If duplicated offers are used in
the same order, the cash back amount will be reversed. We reserve the
right to cancel any orders with cash back or discount offers.
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