official club rules
- 1. You must present your SHOE PERKS card each
time you make a purchase, return merchandise or redeem SHOE PERKS Reward
Certificates.
- 2. All qualifying purchases will be credited to
your account. Qualifying purchases include all regular, sale and
clearance merchandise made instore or online.
- 3. SHOE PERKS members can earn a maximum of 1,000 points in a given month.
- 4. Sales tax, bulk sales for commercial purposes or resale will not be credited to your SHOE PERKS account.
- 5. Members may request an additional card for
another family member. All points will accrue to the member whose name
appears on the member profile.
- 6. You will not receive SHOE PERKS points for the amount of a purchase paid for in the form of SHOE PERKS Reward Certificates.
- 7. The point value of returned merchandise will be deducted from any points applied to your account.
- 8. SHOE PERKS Reward Certificates are valid for 90 days from the date of issue and will not be replaced if lost or stolen.
- 9. SHOE PERKS Reward Certificates have no cash value and cannot be redeemed for cash, for the purchase of gift certificates.
- 10. SHOE PERKS memberships may lapse after twelve
months with no sales activity and members’ points may be forfeited at
the option of Shoe Carnival, Inc.
- 11. Shoe Carnival, Inc. may, at any time, terminate or modify the SHOE PERKS program without further obligation to members.
just between us
We will not sell, rent or give your membership information or e-mail
address to any company. You’ll receive club information via e-mail and
can always opt out of promotional e-mails with the click of a mouse.
customer service
Questions? Call our Member Services Center toll-free (M-F 8:30am-9pm Eastern Standard Time) at 866-875-2737 or e-mail us at
shoeperks@shoecarnival.com
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